FAQ

Last updated: November 10, 2026

How long does shipping take?

Orders are normally processed in 1–2 business days. Standard Shipping generally takes 4–6 business days after shipment. Weekends and United States federal holidays are not business days.

How do I track my order?

Tracking information is sent to the order email after shipment.

Can I change or cancel an order?

Contact us as soon as possible before shipment. We cannot guarantee a change or cancellation once fulfillment has started.

How do I request a return?

Contact us within 30 days after delivery. Eligible items must be unused, in original condition and packaging, with an order number or proof of purchase.

When will I receive my refund?

After an eligible return is received and approved, the refund is issued to the original payment method within 10 business days. Your bank or payment provider may need additional posting time.

What if an item is damaged, missing, or incorrect?

Send your order information and clear photos of the item and packaging. We will review the issue and provide the next step.

Which payment methods are available?

Only methods shown at checkout are available. At the time of this update, the store does not have an active payment provider, so no specific card network or wallet is listed.