Shipping policy

Last updated: November 10, 2026

Klean Kanteen ships to addresses within the United States.

Shipping cost

Standard Shipping is free.

Processing and transit

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping generally takes 4–6 business days. Weekends and United States federal holidays are not business days. These timeframes are estimates and are not guaranteed delivery dates.

Tracking

When an order ships, tracking information is sent to the email address used for the order.

Address changes

If the shipping address is incorrect, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the carrier can change or redirect the address.

Delays, loss, damage, or incorrect delivery

Carrier delays can occur. If tracking is stalled, the package appears lost, the parcel arrives damaged, or it was delivered to the wrong address, contact us with the order number and relevant photos when available. We will review the information and coordinate the next step with the carrier.